Global Healthcare Payer BPO Market, By Service Type (HR Services, Finance and Accounts, Claims Processing Services, Member Service, By Application (Financial, Insurance, Human Resource, Marketing and Sales, Other) and opportunities and forecast 2023-2030
Healthcare Payer BPO Market Overview
The healthcare payer BPO market is expected to grow due to higher adoption of analytics in healthcare sector and increasing number of people taking for healthcare insurance. In addition, increasing technological advancement further boost the growth of the market. Owing to growing number of healthcare payer service providers and increasing pressure of cost cutting contribute to the significant growth for the market during the forecast period. The cost of outsourcing healthcare payer service is less as compared to in-house payer services.
The continuously rising geriatric population is another key factor for growth of the market. The health conditions such as cardiovascular diseases, cancers, respiratory diseases, orthopedic problems, eye care problems, and others. Increasing incidences of such diseases lead to increased workload for the insurance companies. To handle high volume claim records and patient record. The payer companies need to invest in technology, infrastructure leading to very high operational costs which is expected to lift market growth over the forecast period.
However, data security and confidentiality concerns may be hinder the growth of the healthcare payer BPO market during the forecast period.
Healthcare Payer BPO Market Segment Overview
Claims management segment is expected to hold larger share of market. due to increasing number of people take up for health insurance. Outsourcing of claims management to healthcare payers service providers decreases cost and saves time for insurance companies.
Healthcare Payer BPO Regional Overview
North America is expected to dominate overall market, throughout forecast period. Factors such as high public and private healthcare expenditures, a high percentage of claim records and favorable government policies accelerating the market growth in this region. The market of the Asia Pacific is projected to grow at fastest rate owing to high economic development, penetration of insurance services in urban and rural centers and favorable government policies. For instance, the Indian government’s initiatives such as Pradhan Mantri Suraksha Bima Yojana and Pradhan Mantri Jeevan Jyoti Bima Yojana, are expected to benefit millions of people looking for life insurance and personal accident coverage. As result, it is expected to contribute to the healthcare payer BPO market expansion over the forecast period.
Healthcare Payer BPO Market, Key Players
· UnitedHealth Group, Inc. · Cognizant Technology Solutions · IBM Corporation · Genpact · Accenture PLC · Xerox Corporation · Hewlett-Packard · Aetna Inc. · EXL Service Holdings, Inc. · Wipro Limited · Hinduja Global Solutions · HCL Technologies Ltd.
Healthcare Payer BPO Market Segmentation
Healthcare Payer BPO Market, By Service Type
· HR Services · Finance and Accounts · Claims Processing Services · Member Services
Healthcare Payer BPO Market, By Application
· Financial · Insurance · Human Resource · Marketing and Sales · Other
Healthcare Payer BPO market, By Region
North America
US
Canada
Europe
UK
Germany
France
Italy
Spain
Rest of Europe
Asia-Pacific
Japan
China
India
Australia
South Korea
Rest of Asia-Pacific
South America
Brazil
Argentina
Rest of South America
Middle East and Africa
GCC
South Africa
Rest of Middle East and Africa
1. Introduction
1.1. Research Scope
1.2. Market Segmentation
1.3. Research Methodology
1.4. Definitions and Assumptions
2. Executive Summary
3. Market Dynamics
3.1. Market Drivers
3.2. Market Restraints
3.3. Market Opportunities
4. Key Insights
4.1. Key Emerging Trends – For Major Countries
4.2. Latest Technological Advancement
4.3. Regulatory Landscape
4.4. Industry SWOT Analysis
4.5. Porters Five Forces Analysis
5. Global Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
5.1. Key Findings / Summary
5.2. Market Analysis, Insights and Forecast – By Service Type
5.2.1. HR Services
5.2.2. Finance and Accounts
5.2.3. Claims Processing Services
5.2.4. Member Services
5.3. Market Analysis, Insights and Forecast – By Application
5.3.1. Financial
5.3.2. Insurance
5.3.3. Human Resource
5.3.4. Marketing and Sales
5.3.5. Other
5.4. Market Analysis, Insights and Forecast – By Region
5.4.1. North America
5.4.2. Latin America
5.4.3. Europe
5.4.4. Asia Pacific
5.4.5. Middle East and Africa
6. North America Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
6.1. Key Findings / Summary
6.2. Market Analysis, Insights and Forecast – By Service Type
6.2.1. HR Services
6.2.2. Finance and Accounts
6.2.3. Claims Processing Services
6.2.4. Member Services
6.3. Market Analysis, Insights and Forecast – By Application
6.3.1. Financial
6.3.2. Insurance
6.3.3. Human Resource
6.3.4. Marketing and Sales
6.3.5. Other
6.4. Market Analysis, Insights and Forecast – By Country
6.4.1. U.S.
6.4.2. Canada
7. Latin America Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
7.1. Key Findings / Summary
7.2. Market Analysis, Insights and Forecast – By Service Type
7.2.1. Oil Sands HR Services
7.2.2. Finance and Accounts
7.2.3. Claims Processing Services
7.2.4. Member Services
7.3. Market Analysis, Insights and Forecast – By Application
7.3.1. Financial
7.3.2. Insurance
7.3.3. Human Resource
7.3.4. Marketing and Sales
7.3.5. Other
7.4. Insights and Forecast – By Country
7.4.1. Brazil
7.4.2. Mexico
7.4.3. Rest of Latin America
8. Europe Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
8.1. Key Findings / Summary
8.2. Market Analysis, Insights and Forecast – By Service Type
8.2.1. HR Services
8.2.2. Finance and Accounts
8.2.3. Claims Processing Services
8.2.4. Member Services
8.3. Market Analysis, Insights and Forecast – By Application
8.3.1. Financial
8.3.2. Insurance
8.3.3. Human Resource
8.3.4. Marketing and Sales
8.3.5. Other
8.4. Market Analysis, Insights and Forecast – By Country
8.4.1. UK
8.4.2. Germany
8.4.3. France
8.4.4. Italy
8.4.5. Spain
8.4.6. Russia
8.4.7. Rest of Europe
9. Asia Pacific Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
9.1. Key Findings / Summary
9.2. Market Analysis, Insights and Forecast – By Service Type
9.2.1. HR Services
9.2.2. Finance and Accounts
9.2.3. Claims Processing Services
9.2.4. Member Services
9.3. Market Analysis, Insights and Forecast – By Application
9.3.1. Financial
9.3.2. Insurance
9.3.3. Human Resource
9.3.4. Marketing and Sales
9.3.5. Other
9.4. Market Analysis, Insights and Forecast – By Country
9.4.1. China
9.4.2. India
9.4.3. Japan
9.4.4. Australia
9.4.5. South East Asia
9.4.6. Rest of Asia Pacific
10. Middle East & Africa Healthcare Payer BPO Market Analysis (USD Billion), Insights and Forecast, 2020-2027
10.1. Key Findings / Summary
10.2.
10.3. Market Analysis, Insights and Forecast – By Service Type
10.3.1. HR Services
10.3.2. Finance and Accounts
10.3.3. Claims Processing Services
10.3.4. Member Services
10.4. Market Analysis, Insights and Forecast – By Application
10.4.1. Financial
10.4.2. Insurance
10.4.3. Human Resource
10.4.4. Marketing and Sales
10.4.5. Other
10.5. Market Analysis, Insights and Forecast – By Country
10.5.1. GCC
10.5.2. South Africa
10.5.3. Rest of Middle East & Africa
11. Competitive Analysis
11.1. Company Market Share Analysis, 2018
11.2. Key Industry Developments
11.3. Company Profile
11.4. UnitedHealth Group, Inc.
11.4.1. Business Overview
11.4.2. Segment 1 & Service Offering
11.4.3. Overall Revenue
11.4.4. Geographic Presence
11.4.5. Recent Development
*Similar details will be provided for the following companies
11.5. Cognizant Technology Solutions
11.6. IBM Corporation
11.7. Genpact
11.8. Accenture PLC
11.9. Xerox Corporation
11.10. Hewlett-Packard
11.11. Aetna Inc.
11.12. EXL Service Holdings, Inc.
11.13. Wipro Limited
11.14. Hinduja Global Solutions
List of Figures
Figure 1: Global Healthcare Payer BPO Market Revenue Breakdown (USD Billion, %) by Region, 2019 & 2027
Figure 2: Global Healthcare Payer BPO Market Value Share (%), By Segment 1, 2019 & 2027
Figure 3: Global Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 4: Global Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 5: Global Healthcare Payer BPO Market Value Share (%), By Segment 2, 2019 & 2027
Figure 6: Global Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 7: Global Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 8: Global Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 9: Global Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 10: Global Healthcare Payer BPO Market Value Share (%), By Segment 3, 2019 & 2027
Figure 11: Global Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 12: Global Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 13: Global Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 14: Global Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 15: Global Healthcare Payer BPO Market Value (USD Billion), by Region, 2019 & 2027
Figure 16: North America Healthcare Payer BPO Market Value Share (%), By Segment 1, 2019 & 2027
Figure 17: North America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 18: North America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 19: North America Healthcare Payer BPO Market Value Share (%), By Segment 2, 2019 & 2027
Figure 20: North America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 21: North America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 22: North America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 23: North America Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 24: North America Healthcare Payer BPO Market Value Share (%), By Segment 3, 2019 & 2027
Figure 25: North America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 26: North America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 27: North America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 28: North America Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 29: North America Healthcare Payer BPO Market Forecast (USD Billion), by U.S., 2016-2027
Figure 30: North America Healthcare Payer BPO Market Forecast (USD Billion), by Canada, 2016-2027
Figure 31: Latin America Healthcare Payer BPO Market Value Share (%), By Segment 1, 2019 & 2027
Figure 32: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 33: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 34: Latin America Healthcare Payer BPO Market Value Share (%), By Segment 2, 2019 & 2027
Figure 35: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 36: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 37: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 38: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 39: Latin America Healthcare Payer BPO Market Value Share (%), By Segment 3, 2019 & 2027
Figure 40: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 41: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 42: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 43: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 44: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Brazil, 2016-2027
Figure 45: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Mexico, 2016-2027
Figure 46: Latin America Healthcare Payer BPO Market Forecast (USD Billion), by Rest of Latin America, 2016-2027
Figure 47: Europe Healthcare Payer BPO Market Value Share (%), By Segment 1, 2019 & 2027
Figure 48: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 49: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 50: Europe Healthcare Payer BPO Market Value Share (%), By Segment 2, 2019 & 2027
Figure 51: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 52: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 53: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 54: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 55: Europe Healthcare Payer BPO Market Value Share (%), By Segment 3, 2019 & 2027
Figure 56: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 57: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 58: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 59: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 60: Europe Healthcare Payer BPO Market Forecast (USD Billion), by U.K., 2016-2027
Figure 61: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Germany, 2016-2027
Figure 62: Europe Healthcare Payer BPO Market Forecast (USD Billion), by France, 2016-2027
Figure 63: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Italy, 2016-2027
Figure 64: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Spain, 2016-2027
Figure 65: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Russia, 2016-2027
Figure 66: Europe Healthcare Payer BPO Market Forecast (USD Billion), by Rest of Europe, 2016-2027
Figure 67: Asia Pacific Healthcare Payer BPO Market Value Share (%), By Segment 1, 2019 & 2027
Figure 68: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 69: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 70: Asia Pacific Healthcare Payer BPO Market Value Share (%), By Segment 2, 2019 & 2027
Figure 71: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 72: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 73: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 74: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 75: Asia Pacific Healthcare Payer BPO Market Value Share (%), By Segment 3, 2019 & 2027
Figure 76: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 77: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 78: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 79: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 80: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by China, 2016-2027
Figure 81: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by India, 2016-2027
Figure 82: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Japan, 2016-2027
Figure 83: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Australia, 2016-2027
Figure 84: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Southeast Asia, 2016-2027
Figure 85: Asia Pacific Healthcare Payer BPO Market Forecast (USD Billion), by Rest of Asia Pacific, 2016-2027
Figure 86: Middle East & Africa Healthcare Payer BPO Market Value Share (%), By Segment 1, 2019 & 2027
Figure 87: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 88: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 89: Middle East & Africa Healthcare Payer BPO Market Value Share (%), By Segment 2, 2019 & 2027
Figure 90: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 91: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 92: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 93: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 94: Middle East & Africa Healthcare Payer BPO Market Value Share (%), By Segment 3, 2019 & 2027
Figure 95: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
Figure 96: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
Figure 97: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
Figure 98: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Others, 2016-2027
Figure 99: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by GCC, 2016-2027
Figure 100: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by South Africa, 2016-2027
Figure 101: Middle East & Africa Healthcare Payer BPO Market Forecast (USD Billion), by Rest of Middle East & Africa, 2016-2027
List of Tables
Table 1: Global Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
Table 2: Global Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
Table 3: Global Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
Table 4: Global Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Region, 2016-2027
Table 5: North America Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
Table 6: North America Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
Table 7: North America Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
Table 8: North America Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Country, 2016-2027
Table 9: Europe Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
Table 10: Europe Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
Table 11: Europe Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
Table 12: Europe Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Country, 2016-2027
Table 13: Latin America Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
Table 14: Latin America Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
Table 15: Latin America Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
Table 16: Latin America Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Country, 2016-2027
Table 17: Asia Pacific Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
Table 18: Asia Pacific Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
Table 19: Asia Pacific Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
Table 20: Asia Pacific Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Country, 2016-2027
Table 21: Middle East & Africa Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
Table 22: Middle East & Africa Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
Table 23: Middle East & Africa Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
Table 24: Middle East & Africa Healthcare Payer BPO Market Revenue (USD Billion) Forecast, by Country, 2016-2027