Software

Global Business Process Outsourcing (BPO) Market Opportunities and Forecast 2020-2027

  • DLR528
  • 11 March, 2022
  • Service & Software
  • Pages: 120
  • Global
Global Business Process Outsourcing (BPO) Market, By Service Type (Finance & Accounting, Human Resources, Knowledge Process Outsourcing, Procurement & Supply Chain, Customer Services, Others), By End-User Industry (Banking, Financial Services and Insurance (BFSI), Healthcare, Telecom, Public Sector, Others) and opportunities and forecast 2020-2027

Business Process Outsourcing (BPO) Market Overview

The global business process outsourcing market size was valued in 2020 and is expected to register a compound annual growth rate from 2021 to 2028. The market is expected to benefit from the increasing focus of organizations on improving business agility, to survive the constantly changing business dynamics, and ways of improving efficiency while decreasing operating costs and emphasizing core competencies. Moreover, organizations are increasingly focusing on reducing the cost of conducting business for accessing global resources to meet the growing industry demands. As a result, several organizations across the globe are leveraging the benefits of business process outsourcing (BPO) services and are focusing on core competencies, thereby generating avenues for market growth.

Report Metric Details
Market size available for years 2019–2027
Base year considered 2019
Forecast period 2020–2027
Forecast unit Value (USD Million)
Segments covered Service Type , Industry Vertical and Region
Regions covered North America (the U.S. and Canada), Europe (UK, Germany, France, Italy, Spain, Russia, Rest of Europe), Asia-Pacific (China, India, Japan, Australia, South East Asia, Rest of Asia Pacific), Latin America and the Middle East and Africa (Brazil, Saudi Arabia, UAE, Rest of LAMEA)
Companies covered Accenture; Amdocs; Infosys Limited (Infosys BPM); HCL Technologies Limited; CBRE Group Inc.; NCR Corporation; Wipro Limited; Capgemini; TTEC Holdings, Inc.; Sodexo.


The covid-19 Impact on Business Process Outsourcing (BPO) Market:

Like several different industries, COVID-19 badly knocked the electronic and semiconductor Industry. This new event has compact nearly 230 countries in exactly a couple of weeks, leading to the forced conclusion of producing and transportation activities at intervals and across the countries. This has directly affected the expansion of the sector. It's calculable that COVID-19 to depart over USD thirty billion impacts on the physics and semiconductor Industry. The arena is majorly affected thanks to transport restrictions on major physics and semiconductor staple suppliers. However, the rising want for semiconductors in many industries can supply fast market recovery over the longer-term amount.
 
Business Process Outsourcing (BPO) Market Segment Overview



Finance & Accounting segment dominated the market in 2020 with a revenue share extraordinary thirty first. The section is anticipated to retain its dominance registering the quickest CAGR over the forecast amount. The high share of the this section is attributed to the increasing variety of service centres across the world that require each on-line also as offline technical support. Client service-based BPO firm’s square measure specialised in handling client necessities and queries that square measure generated through emails, phone calls, chats, social media platforms, and different channels.
 
The IT & telecommunication segment dominated the market in 2020 with a revenue share exceeding 34%. The segment is expected to register a significant CAGR during the forecast period. The segment growth is attributed to a rise in number of IT companies and rapid industrialization worldwide. Telecom companies across the globe are outsourcing several telecommunications processes to reduce their overall capital expenditure. Telecom companies outsource business functions, ranging from call centre outsourcing to billing operations to finance and accounting. Apart from helping reduce their capital expenses, outsourcing allow telecom companies to create a flexible strategy of acquiring and retaining more customers, optimizing current investments, accessing specialized resources, and managing cost pressures.
 
Market Analysis, Insights and Forecast – By Service Type
·       Finance & Accounting
·       Human Resources
·       Knowledge Process Outsourcing
·       Procurement & Supply Chain
·       Customer Services
·       Others
 
Market Analysis, Insights and Forecast – By Industry Vertical
·       Banking, Financial Services, and Insurance (BFSI)
·       Manufacturing
·       IT & Telecommunication
·       Retail
·       Others
 
Business Process Outsourcing (BPO) Market Regional Overview

On the basis of regional analysis, the worldwide Business Process Outsourcing (BPO) Market is assessed into North America, Europe, Asia Pacific, and remainder of the planet. The most important share within the market are going to be dominated by North America. Countries like China, India and the Philippines are among the fastest-growing economies owing to the convenience of the low-cost talent pool of IT process outsourcing.

Business Process Outsourcing (BPO) Market, By Geography

·       North America (US & Canada)
·       Europe (UK, Germany, France, Italy, Spain, & Rest of Europe)
·       Asia-Pacific (Japan, China, India, Australia, & South Korea, & Rest of Asia-Pacific)
·       LAMEA (Brazil, Saudi Arabia, UAE & Rest of LAMEA)
 
Business Process Outsourcing (BPO) Market Competitor overview

Some key developments and strategies adopted by manufacturers in the Business Process Outsourcing (BPO) are highlighted below.
 
·       In 2022, Genpact Ltd, the business process outsourcing (BPO) company listed on the new york stock exchange (NYSE), bought Milpitas, California-based information analytics firm Enquero inc. within the 14th acquisition.
 
Business Process Outsourcing (BPO) Market, Key Players

·       Accenture
·       Amdocs
·       Infosys Limited (Infosys BPM)
·       HCL Technologies Limited
·       CBRE Group, Inc.
·       NCR Corporation
·       Wipro Limited
·       Capgemini
·       TTEC Holdings, Inc.
·       Sodexo  

Frequently Asked Questions (FAQ) :

Q1. What is the total CAGR expected to be recorded for the Business Process Outsourcing (BPO) market during the forecast period?

A. Business Process Outsourcing (BPO) market is expected to record a CAGR of ~ xx% during the forecast period

Q2. Which segment is projected to hold the largest share in the Business Process Outsourcing (BPO) Market?

A. Banking segment is projected to hold the largest share in the Business Process Outsourcing (BPO) Market

Q3. What are the driving factors for the Business Process Outsourcing (BPO) market?

A. The demand for identity and access management-as-a-service is anticipated to grow thanks to rising would like of controlled access systems in more and more connected and vulnerable enterprises throughout the forecast amount are key factors that boost the growth of the Business Process Outsourcing (BPO) market progressively.

Q4. Which Segments are covered in the Business Process Outsourcing (BPO) market report?

A. Service Type, Industry Vertical, and Region, these segments are covered in the Business Process Outsourcing (BPO) market report

Q5. Which are the prominent players offering Business Process Outsourcing (BPO)?

A. Accenture; Amdocs; Infosys Limited (Infosys BPM); HCL Technologies Limited; CBRE Group Inc.; NCR Corporation; Wipro Limited; Capgemini; TTEC Holdings, Inc.; Sodexoare the prominent players offering Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO) Market Study Global Market Analysis, Insights and Forecast, 2020-2027

    1. Introduction

    • 1.1. Research Scope
    • 1.2. Market Segmentation
    • 1.3. Research Methodology
    • 1.4. Definitions and Assumptions

    2. Executive Summary

      3. Market Dynamics

      • 3.1. Market Drivers
      • 3.2. Market Restraints
      • 3.3. Market Opportunities

      4. Key Insights

      • 4.1. Key Emerging Trends – For Major Countries
      • 4.2. Latest Technological Advancement
      • 4.3. Regulatory Landscape
      • 4.4. Industry SWOT Analysis
      • 4.5. Porters Five Forces Analysis

      5. Global Business Process Outsourcing (BPO) Market Analysis (USD Billion), Insights and Forecast, 2020-2027

      • 5.1. Key Findings / Summary
      • 5.2. Market Analysis, Insights and Forecast – By Service Type
        • 5.2.1. Finance & Accounting
        • 5.2.2. Human Resources
        • 5.2.3. Knowledge Process Outsourcing
        • 5.2.4. Procurement & Supply Chain
        • 5.2.5. Customer Services
        • 5.2.6. Others
      • 5.3. Market Analysis, Insights and Forecast – By Industry Vertical
        • 5.3.1. Banking, Financial Services, and Insurance (BFSI)
        • 5.3.2. Manufacturing
        • 5.3.3. IT & Telecommunication
        • 5.3.4. Retail
        • 5.3.5. Others
      • 5.4. Market Analysis, Insights and Forecast – By Region
        • 5.4.1. North America
        • 5.4.2. Europe
        • 5.4.3. Asia Pacific
        • 5.4.4. Latin America, Middle East, and Africa

      6. North America Business Process Outsourcing (BPO) Market Analysis (USD Billion), Insights and Forecast, 2020-2027

      • 6.1. Key Findings / Summary
      • 6.2. Market Analysis, Insights and Forecast – By Service Type
        • 6.2.1. Finance & Accounting
        • 6.2.2. Human Resources
        • 6.2.3. Knowledge Process Outsourcing
        • 6.2.4. Procurement & Supply Chain
        • 6.2.5. Customer Services
        • 6.2.6. Others
      • 6.3. Market Analysis, Insights and Forecast – By Industry Vertical
        • 6.3.1. Banking, Financial Services, and Insurance (BFSI)
        • 6.3.2. Manufacturing
        • 6.3.3. IT & Telecommunication
        • 6.3.4. Retail
        • 6.3.5. Others
      • 6.4. Market Analysis, Insights and Forecast – By Country
        • 6.4.1. U.S.
        • 6.4.2. Canada

      7. Europe Business Process Outsourcing (BPO) Market Analysis (USD Billion), Insights and Forecast, 2020-2027

      • 7.1. Key Findings / Summary
      • 7.2. Market Analysis, Insights and Forecast – By Service Type
        • 7.2.1. Finance & Accounting
        • 7.2.2. Human Resources
        • 7.2.3. Knowledge Process Outsourcing
        • 7.2.4. Procurement & Supply Chain
        • 7.2.5. Customer Services
        • 7.2.6. Others
      • 7.3. Market Analysis, Insights and Forecast – By Industry Vertical
        • 7.3.1. Banking, Financial Services, and Insurance (BFSI)
        • 7.3.2. Manufacturing
        • 7.3.3. IT & Telecommunication
        • 7.3.4. Retail
        • 7.3.5. Others
      • 7.4. Market Analysis, Insights and Forecast – By Country
        • 7.4.1. UK
        • 7.4.2. Germany
        • 7.4.3. France
        • 7.4.4. Italy
        • 7.4.5. Spain
        • 7.4.6. Russia
        • 7.4.7. Rest of Europe

      8. Asia Pacific Business Process Outsourcing (BPO) Market Analysis (USD Billion), Insights and Forecast, 2020-2027

      • 8.1. Key Findings / Summary
      • 8.2. Market Analysis, Insights and Forecast – By Service Type
        • 8.2.1. Finance & Accounting
        • 8.2.2. Human Resources
        • 8.2.3. Knowledge Process Outsourcing
        • 8.2.4. Procurement & Supply Chain
        • 8.2.5. Customer Services
        • 8.2.6. Others
      • 8.3. Market Analysis, Insights and Forecast – By Industry Vertical
        • 8.3.1. Banking, Financial Services, and Insurance (BFSI)
        • 8.3.2. Manufacturing
        • 8.3.3. IT & Telecommunication
        • 8.3.4. Retail
        • 8.3.5. Others
      • 8.4. Market Analysis, Insights and Forecast – By Country
        • 8.4.1. China
        • 8.4.2. India
        • 8.4.3. Japan
        • 8.4.4. Australia
        • 8.4.5. South East Asia
        • 8.4.6. Rest of Asia Pacific

      9. Latin America, Middle East, and Africa Business Process Outsourcing (BPO) Market Analysis (USD Billion), Insights and Forecast, 2020-2027

      • 9.1. Key Findings / Summary
      • 9.2. Market Analysis, Insights and Forecast – By Service Type
        • 9.2.1. Finance & Accounting
        • 9.2.2. Human Resources
        • 9.2.3. Knowledge Process Outsourcing
        • 9.2.4. Procurement & Supply Chain
        • 9.2.5. Customer Services
        • 9.2.6. Others
      • 9.3. Market Analysis, Insights and Forecast – By Industry Vertical
        • 9.3.1. Banking, Financial Services, and Insurance (BFSI)
        • 9.3.2. Manufacturing
        • 9.3.3. IT & Telecommunication
        • 9.3.4. Retail
        • 9.3.5. Others
      • 9.4. Market Analysis, Insights and Forecast – By Country
        • 9.4.1. Brazil
        • 9.4.2. Saudi Arabia
        • 9.4.3. UAE
        • 9.4.4. Rest of LAMEA

      10. Competitive Analysis

      • 10.1. Company Market Share Analysis, 2018
      • 10.2. Key Industry Developments
      • 10.3. Company Profile
      • 10.4. Accenture
        • 10.4.1. Business Overview
        • 10.4.2. Segment 1 & Service Offering
        • 10.4.3. Overall Revenue
        • 10.4.4. Geographic Presence
        • 10.4.5. Recent Development
      *Similar details will be provided for the following companies
      • 10.5. Amdocs
      • 10.6. Infosys Limited (Infosys BPM)
      • 10.7. HCL Technologies Limited
      • 10.8. CBRE Group, Inc.
      • 10.9. NCR Corporation
      • 10.10. Wipro Limited
      • 10.11. Capgemini
      • 10.12. TTEC Holdings, Inc.
      List of Figures

      Figure 1: Global Business Process Outsourcing (BPO) Market Revenue Breakdown (USD Billion, %) by Region, 2019 & 2027
      Figure 2: Global Business Process Outsourcing (BPO) Market Value Share (%), By Segment 1, 2019 & 2027
      Figure 3: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 4: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 5: Global Business Process Outsourcing (BPO) Market Value Share (%), By Segment 2, 2019 & 2027
      Figure 6: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 7: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 8: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 9: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 10: Global Business Process Outsourcing (BPO) Market Value Share (%), By Segment 3, 2019 & 2027
      Figure 11: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 12: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 13: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 14: Global Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 15: Global Business Process Outsourcing (BPO) Market Value (USD Billion), by Region, 2019 & 2027
      Figure 16: North America Business Process Outsourcing (BPO) Market Value Share (%), By Segment 1, 2019 & 2027
      Figure 17: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 18: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 19: North America Business Process Outsourcing (BPO) Market Value Share (%), By Segment 2, 2019 & 2027
      Figure 20: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 21: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 22: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 23: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 24: North America Business Process Outsourcing (BPO) Market Value Share (%), By Segment 3, 2019 & 2027
      Figure 25: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 26: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 27: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 28: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 29: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by U.S., 2016-2027
      Figure 30: North America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Canada, 2016-2027
      Figure 31: Latin America Business Process Outsourcing (BPO) Market Value Share (%), By Segment 1, 2019 & 2027
      Figure 32: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 33: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 34: Latin America Business Process Outsourcing (BPO) Market Value Share (%), By Segment 2, 2019 & 2027
      Figure 35: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 36: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 37: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 38: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 39: Latin America Business Process Outsourcing (BPO) Market Value Share (%), By Segment 3, 2019 & 2027
      Figure 40: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 41: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 42: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 43: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 44: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Brazil, 2016-2027
      Figure 45: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Mexico, 2016-2027
      Figure 46: Latin America Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Rest of Latin America, 2016-2027
      Figure 47: Europe Business Process Outsourcing (BPO) Market Value Share (%), By Segment 1, 2019 & 2027
      Figure 48: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 49: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 50: Europe Business Process Outsourcing (BPO) Market Value Share (%), By Segment 2, 2019 & 2027
      Figure 51: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 52: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 53: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 54: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 55: Europe Business Process Outsourcing (BPO) Market Value Share (%), By Segment 3, 2019 & 2027
      Figure 56: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 57: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 58: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 59: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 60: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by U.K., 2016-2027
      Figure 61: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Germany, 2016-2027
      Figure 62: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by France, 2016-2027
      Figure 63: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Italy, 2016-2027
      Figure 64: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Spain, 2016-2027
      Figure 65: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Russia, 2016-2027
      Figure 66: Europe Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Rest of Europe, 2016-2027
      Figure 67: Asia Pacific Business Process Outsourcing (BPO) Market Value Share (%), By Segment 1, 2019 & 2027
      Figure 68: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 69: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 70: Asia Pacific Business Process Outsourcing (BPO) Market Value Share (%), By Segment 2, 2019 & 2027
      Figure 71: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 72: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 73: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 74: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 75: Asia Pacific Business Process Outsourcing (BPO) Market Value Share (%), By Segment 3, 2019 & 2027
      Figure 76: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 77: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 78: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 79: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 80: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by China, 2016-2027
      Figure 81: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by India, 2016-2027
      Figure 82: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Japan, 2016-2027
      Figure 83: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Australia, 2016-2027
      Figure 84: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Southeast Asia, 2016-2027
      Figure 85: Asia Pacific Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Rest of Asia Pacific, 2016-2027
      Figure 86: Middle East & Africa Business Process Outsourcing (BPO) Market Value Share (%), By Segment 1, 2019 & 2027
      Figure 87: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 88: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 89: Middle East & Africa Business Process Outsourcing (BPO) Market Value Share (%), By Segment 2, 2019 & 2027
      Figure 90: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 91: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 92: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 93: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 94: Middle East & Africa Business Process Outsourcing (BPO) Market Value Share (%), By Segment 3, 2019 & 2027
      Figure 95: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 1, 2016-2027
      Figure 96: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 2, 2016-2027
      Figure 97: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Sub-Segment 3, 2016-2027
      Figure 98: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Others, 2016-2027
      Figure 99: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by GCC, 2016-2027
      Figure 100: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by South Africa, 2016-2027
      Figure 101: Middle East & Africa Business Process Outsourcing (BPO) Market Forecast (USD Billion), by Rest of Middle East & Africa, 2016-2027 
      List of Tables
      Table 1: Global Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
      Table 2: Global Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
      Table 3: Global Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
      Table 4: Global Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Region, 2016-2027
      Table 5: North America Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
      Table 6: North America Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
      Table 7: North America Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
      Table 8: North America Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Country, 2016-2027
      Table 9: Europe Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
      Table 10: Europe Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
      Table 11: Europe Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
      Table 12: Europe Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Country, 2016-2027
      Table 13: Latin America Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
      Table 14: Latin America Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
      Table 15: Latin America Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
      Table 16: Latin America Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Country, 2016-2027
      Table 17: Asia Pacific Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
      Table 18: Asia Pacific Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
      Table 19: Asia Pacific Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
      Table 20: Asia Pacific Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Country, 2016-2027
      Table 21: Middle East & Africa Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 1, 2016-2027
      Table 22: Middle East & Africa Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 2, 2016-2027
      Table 23: Middle East & Africa Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Segment 3, 2016-2027
      Table 24: Middle East & Africa Business Process Outsourcing (BPO) Market Revenue (USD Billion) Forecast, by Country, 2016-2027

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